Sobre

• We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.
• This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.
• Key Responsibilities
• Communicate with clients regarding vacation preferences, requests, and requirements
• Research accommodations, transportation, activities, and other available services
• Assist with coordinating reservations and booking details
• Review options and confirmations for accuracy
• Provide clients with important information and updates
• Assist with modifications and special requests
• Maintain organized client and reservation documentation
• Follow up on outstanding details and upcoming arrangements
• Communicate with service providers when additional coordination is required
• Provide professional support throughout the planning and booking process
• Qualifications
• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Comfortable researching information and options online
• Ability to manage multiple client requests
• Comfortable using email, online systems, and digital platforms
• Strong problem-solving and follow-up abilities
• Previous customer service, hospitality, reservations, or planning experience is helpful but not required
• Position Highlights
• Fully remote work environment
• Comprehensive onboarding and training
• Ongoing learning and professional development
• Access to professional tools and resources
• Continuing education opportunities
• Supportive team environment