Sobre

• At Amazon, we're working to be the most customer-centric company on earth. To
• get there, we need exceptionally talented, bright, safety-oriented and driven
• people.

• The Regional RME Manager — SSD Brazil will own reliability, maintenance, and
• engineering operations across Amazon's Sub Same Day (SSD) network in Brazil.
• This is a regional role responsible for building and scaling the SSD maintenance
• organization — covering cold-chain and HVAC-R infrastructure, co-located
• operations within existing Delivery Stations, and standalone facilities. The
• role includes budget ownership, maintenance planning, vendor management, remote
• monitoring of cold storage systems, and team development under the International
• RME framework (AMS - Amazon Maintenance System).

• This is a highly ambiguous environment — the SSD program is rapidly evolving,
• with project scopes, timelines, and operational models still being defined. The
• successful candidate must be comfortable navigating uncertainty, proactively
• defining RME strategies where no playbook exists, and influencing
• cross-functional teams to ensure maintenance and reliability requirements are
• embedded into program decisions from the start.

Key Responsibilities

• - Own end-to-end building and facilities maintenance across all SSD nodes in
• Brazil — standalone and co-located within existing Delivery Stations
• - Ensure a safe work environment applying Amazon Safety Policy, Permit to Work
• (PtW), LOTO standards, and VSOP procedures
• - Lead equipment maintenance for cold-chain infrastructure (walk-in coolers,
• freezers, refrigerated display units), HVAC-R systems, conveyors, workstations,
• labeling machines, PLC control systems, and electrical systems
• - Implement and operate remote monitoring systems for cold storage — temperature
• tracking, alarm management, and rapid response protocols to ensure food safety
• compliance and prevent temperature excursions
• - Develop and deploy Preventive Maintenance routines aligned with AMS standards,
• with focus on cold-chain asset criticality
• - Implement Condition-Based Maintenance (CBM) on critical cold-chain assets to
• advance toward predictive maintenance maturity
• - Own the RME launch playbook for new SSD nodes — from Design for
• Maintainability reviews through commissioning and steady-state handover
• - Scale RME coverage across a rapidly growing network, establishing
• cluster-based support models
• - Manage 3rd party service providers through structured SLAs, KPI tracking, and
• regular business reviews
• - Ensure cold storage food safety compliance — temperature monitoring,
• HACCP-aligned protocols, and regulatory requirements for perishable grocery,
• partnering with Grocery/Perishables and Quality Assurance teams
• - Own the SSD RME budget for Brazil (OPEX and CAPEX), drive spare parts
• optimization, and coordinate vendor negotiations
• - Actively participate in SSD project definition and design reviews — represent
• RME requirements in new node design, equipment selection, and operational model
• decisions. Have backbone to advocate for reliability and maintainability
• standards, even when priorities compete, always grounded in the impact to the
• end customer
• - Define RME strategy for SSD in Brazil in a new environment
• - Develop maintenance models, gearing ratios, vendor strategies, and technology
• roadmaps from scratch, adapting as the program evolves
• - Partner cross-functionally with AMZL RME, SSD Operations, Grocery/Perishables,
• Real Estate, and Automation teams
• - Provide immediate technical guidance to operations during critical events
• - Be a leader within the group and across partner teams — positive, creative,
• and driven to find solutions in a fast-paced, high-ambiguity environment Basic
• Qualifications: - Bachelor's degree in Electrical or Mechanical Engineering,
• Engineering Technology, Reliability Engineering
• - Work a flexible schedule/shift/work area, including weekends, nights, and/or
• holidays
• - Experience in distribution or manufacturing field with equivalent mechanical
• or electrical field
• - Experience in facilities management, office management, corporate
• administrative services, or hospitality management
• - Experience with a Computerized Maintenance Management System (CMMS)
• - Experience managing, analyzing and communicating results to senior leadership
• - Speak, write, and read fluently in English
• - Experience applying AI tools to maintenance operations
• - Industrial maintenance experience
• - Direct leadership/supervisory experience
• - Managing department spend and labor budgets, performing root cause analysis
• (RCA), and implementing continuous improvement (CI) experience Preferred
• Qualifications: - Master's degree, or Six Sigma Black Belt Certification
• - Knowledge of statistical analysis
• - Experience in design review process to incorporate electrical, mechanical,
• automation controls solutions to drive equipment reliability and standards
• - Experience in automated conveyors systems and controls, electrical and
• electronic principles, blueprint and electrical schematic reading, CMMS
• programs, preventive maintenance procedures, industrial electrical, industrial
• controls , industrial electronics
• - Experience leading network level/multi-site maintenance organizations
• - Experience working with major MHE integrators

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.