Sobre

Job Description

• With a specific focus on the Switchgear and Busway lines of business, the
• Program Manager supports the EMEA sales and project execution teams for the
• largest global accounts in the organization.  There is very high expectation for
• growth in these global accounts through new product and service program delivery
• and increasing levels of customer service as applicable.  The manager will
• interact with all levels of management to influence and lead decision-makers and
• team leaders.  The role is to help define, lead, direct and coordinate all
• aspects of sales and execution interface in the EMEA region. This role will
• interface closely with the overall Global Account Program Director, ensuring
• close alignment on strategy and execution for the account, working with and
• through lines of business, regional sales and service organizations and
• leadership. Teamwork with global divisions of Vertiv is of paramount importance
• as is the ability to work well with respected executive leaders for each
• client. 

• Responsibilities

• * Build, develop and maintain business relationships, as well as the customer
• satisfaction level, for the largest global accounts in the organization. 
• * Provide direct end client interface to ensure timely delivery of requested
• commercial quotations and technical submissions by interfacing with
• applications engineering, estimating and project management.
• * Develop business opportunities, for short and long-term goals defined as part
• of the corporate strategy. 
• * Ensure existing customer portfolio is developed and maintained at all levels
• to ensure positive customer satisfaction.
• * Close coordination with Global manufacturing, project management & delivery
• functions to ensure overall customer requirements are met.
• * Ensure service and delivery execution and delivery of contract requirements
• and customer expectations by enforcing cross-functional management of
• operational teams. 
• * Regular interaction and accountability to Senior / C- Level leadership across
• Vertiv.
• * Other duties as assigned.

• Qualifications

• * Higher level Engineering qualification and/or Degree in Engineering
• management. 

• Additional Qualifications 

• * 5+ years’ industrial experience in a client facing project management role. 
• * Strong working experience and project management within high profile
• accounts.
• * Demonstrated ability to close complex transactions through direct influence
• with multiple decision makers.
• * Excellent organizational, analytical, and interpersonal skills.     
• * Must be a self-starter and follow projects to completion with minimal
• supervision.  
• * Must be able to work under different levels of pressure with strong
• interpersonal and leadership skills.   
• * Effective motivator with an enthusiastic desire to succeed is desired.

• Physical & Environmental Demands

• * Office based role with no specific physical / Environmental demands. 

• Time Travel Required

• * Travel