Sobre

Sobre nós A Gestauto, uma empresa Assurant, é líder e pioneira em Certificação com Garantia para automóveis seminovos e usados a combustão, elétricos, híbridos e motocicletas. A missão da empresa é oferecer tranquilidade e segurança a concessionárias e lojistas, bancos, e seus clientes finais por meio de um serviço transparente, ágil e personalizado, que vai além do convencional. Presente em mais de 3.700 pontos de vendas em todo o território nacional, já certificamos mais de 500 mil veículos, consolidando uma rede de confiança e qualidade. Consultor Mecânico Junior Local: Capão Raso - Curitiba Modelo de atuação: 100% presencial Principais atividades do cargo: Analisar documentação técnica enviada por oficinas e consumidores Avaliar evidências (fotos, vídeos e relatórios) e validar informações Comparar diagnóstico técnico com a reclamação do cliente Acompanhar casos da sua carteira/região Negociar valores de peças e serviços dentro de parâmetros definidos Atualizar o cliente sobre o andamento do processo Apoiar áreas internas (financeiro, qualidade e atendimento) Participar de rotinas operacionais e reuniões da equipe Requisitos e Qualificações Ensino técnico completo ou superior cursando/completo em Mecânica, Engenharia Mecânica, Engenharia Automotiva, Administração ou áreas correlatas. Conhecimento básico de mecânica automotiva e componentes veiculares. Experiência com análise de documentação, atendimento ao cliente ou processos de garantia/sinistros será considerada um diferencial. Boa capacidade analítica para avaliação de relatórios técnicos, fotos e vídeos. Habilidade de negociação e tomada de decisão dentro de parâmetros estabelecidos. Conhecimento do Pacote Office, especialmente Excel e Outlook. Boa comunicação verbal e escrita. Organização, atenção aos detalhes e capacidade de gerenciar múltiplas demandas simultaneamente. Benefícios Assistência Médica Assistência Odonto Vale refeição Vale transporte Convenio academia – Total Pass Programa de apoio ao colaborador Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.