Sobre

• This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Alternative Formats Quality Coordinator based in Brazil.
• This role is responsible for ensuring the quality, accessibility, and compliance of communications delivered in alternative formats.
• You will establish and maintain QA standards for accessible PDFs, electronic text, large print, Braille, audio, and other specialized formats.
• The position combines hands-on digital quality reviews with oversight of specialized vendor QA processes.
• You will work closely with Project Managers, clients, vendors, and internal specialists to identify issues and drive corrective actions.
• As a subject-matter expert, you will help ensure deliverables meet accessibility standards, contractual requirements, and client expectations.
• The role offers meaningful impact in a multicultural, remote environment where rigor, empathy, and continuous improvement are highly valued.
• You will also contribute to training, audits, vendor performance improvement, and the evolution of accessibility best practices.
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• Accountabilities
• Establish, document, and continuously improve quality assurance standards, procedures, checklists, evaluation criteria, and acceptance requirements for accessible communications and alternative-format projects.
• Conduct direct QA reviews of accessible PDFs, electronic text or data-CD content, large-print materials, and other deliverables that can be assessed using approved standards, tools, and testing methods.
• Evaluate vendor QA methodologies for specialized deliverables such as Grade 2 Braille, audio, tactile, or language-dependent formats when complete in-house review is not feasible.
• Review vendor deliverables and quality documentation to verify compliance with client, contractual, regulatory, accessibility, and internal requirements.
• Perform accessibility and usability testing using industry-standard validation tools, screen readers, and assistive technologies, clearly documenting defects and required corrections.
• Collaborate with Project Managers, clients, vendors, and subject-matter experts to resolve quality issues, complaints, and accessibility-related risks.
• Monitor quality metrics and vendor performance, providing corrective-action requests, root-cause guidance, feedback, and recommendations for improvement.
• Participate in client meetings when needed to explain QA methodologies, clarify requirements, communicate findings, and support accessibility-related escalations.
• Create and deliver internal training and practical guidance on document accessibility, alternative-format QA, and quality standards.
• Support audits, client reviews, vendor evaluations, and continuous-improvement initiatives related to accessibility and alternative-format services.
• Maintain up-to-date knowledge of accessibility regulations, WCAG and PDF/UA standards, testing methodologies, assistive technologies, and industry best practices.
• Requirements
• Bachelor’s degree in Accessibility, Digital Publishing, Communications, Linguistics, Quality Management, or a related field, or equivalent practical experience.
• 2+ years of experience in accessibility QA, document accessibility, digital publishing, accessible content, or a closely related field.
• Strong working knowledge of WCAG, PDF/UA, document accessibility principles, and manual and automated accessibility-testing methodologies.
• Hands-on experience reviewing accessible documents, applying structured QA checklists, documenting defects, and validating corrections against defined acceptance criteria.
• Ability to determine when a deliverable can be reviewed directly and when quality should instead be validated through a specialized vendor’s documented methodology, qualifications, evidence, and sign-off.
• Familiarity with screen readers and assistive technologies, particularly JAWS and NVDA.
• Experience with Adobe Acrobat Pro and Microsoft Office applications, especially Word and PowerPoint.
• Strong professional English, with the ability to communicate QA findings clearly through documentation, vendor discussions, and client-facing meetings.
• Excellent analytical, problem-solving, organizational, and stakeholder-management skills, with strong attention to detail, traceability, quality, and compliance.
• Ability to collaborate effectively across multicultural, distributed teams while managing multiple priorities and maintaining consistent quality standards.
• Benefits
• Fully remote work from anywhere in Latin America.
• Opportunity to join a vibrant multicultural team spanning the Americas, Asia, Africa, and Europe.
• Professional development and career growth opportunities within the localization and accessibility industry.
• Training and exposure to new tools, technologies, accessibility methodologies, and processes.
• Energetic, collaborative, and empathetic working environment.
• Opportunity to contribute to projects that improve accessibility and language access for people in regulated and essential-service environments.

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How Jobgether works

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
• We appreciate your interest and wish you the best!
• Why Apply Through Jobgether?
• Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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