Sobre

• POSITION SUMMARY

• First impressions are everything. When guests arrive at our hotels, we want that
• impression to be memorable. The same goes for departures. When guests leave, we
• want them to go with a smile and a feeling that we were there for them
• throughout their stay. We want to build an experience that is memorable and
• unique from start to finish. Our Guest Arrival Experts take the initiative to
• deliver a wide range of services that guide guests through their arrival and
• departure experiences. They are empowered to move about their space and do what
• needs to be done. Whether processing operational needs, addressing guest
• requests, completing reports, or sharing the highlights of the local area, the
• Guest Arrival Expert makes transactions feel like part of the experience.

• No matter what position you are in, there are a few things that are critical to
• success – creating a safe workplace, following company policies and procedures,
• maintaining confidentiality, protecting company assets, upholding quality
• standards, and ensuring your uniform, personal appearance, and communications
• are professional. Guest Arrival Experts will be on their feet and moving around
• (stand, sit, or walk for an extended time) and taking a hands-on approach to
• work (move, lift, carry, push, pull, and place objects weighing less than or
• equal to 50 pounds without assistance and objects weighing more than 75 pounds
• with assistance.. Doing all these things well (and other reasonable job duties
• as requested) is critical for Guest Arrival Experts – to get it right for our
• guests and our business each and every time.

• PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.

• Related Work Experience: No related work experience.

• Supervisory Experience: No supervisory experience.

• License or Certification: None

• At Marriott International, we are dedicated to being an equal opportunity
• employer, welcoming all and providing access to opportunity. We actively foster
• an environment where the unique backgrounds of our associates are valued and
• celebrated. Our greatest strength lies in the rich blend of culture, talent, and
• experiences of our associates. We are committed to non-discrimination on any
• protected basis, including disability, veteran status, or other basis protected
• by applicable law.

• W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
• experience life. We’re here to open doors and open minds. We are constantly
• inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
• at our core and has made us renowned for reinventing the norms of luxury around
• the globe. Whatever/Whenever is our culture and service philosophy that brings
• our guests’ passions to life. If you are original, innovative, and always
• looking towards the future of what’s possible, welcome to W Hotels. In joining W
• Hotels, you join a portfolio of brands with Marriott International. Be where you
• can do your best work, begin your purpose, belong to an amazing global  team,
• and become the best version of you.