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• This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Operations Lead based in Brazil.
• This is a hands-on technical operations role focused on turning operational problems into scalable systems, automations, and repeatable processes.
• You will own projects end to end, from identifying what needs to exist and defining the solution to building, launching, documenting, and embedding it within the organization.
• The work spans CRM architecture, workflow automation, reporting, integrations, AI-enabled processes, and internal product development.
• You will operate with significant autonomy, often receiving an outcome or business problem rather than a fully defined specification.
• The environment is fast-moving and highly asynchronous, with minimal meetings and a strong bias toward practical execution and shipping.
• You will work across operations, sales, account management, leadership, and development teams to improve how work gets done.
• The ideal person combines technical curiosity, strong systems thinking, hands-on building ability, and the judgment to make things stick long after launch.
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• Accountabilities
• Own technical operations projects from problem identification through implementation, adoption, documentation, and ongoing improvement.
• Translate business problems and desired outcomes into practical systems, workflows, automations, and technical solutions without relying on detailed specifications.
• Migrate and standardize meeting-booking and website form processes using HubSpot and establish consistent structures across the organization.
• Architect HubSpot segmentation and CRM structures so reporting, routing, and operational workflows rely on clear and scalable data models.
• Connect platforms such as Google Search Console, GA4, and Merchant Center with AI tools to automate analysis, reporting, alerts, and insights for client-facing teams.
• Identify and automate repetitive processes across client account management, sales, partnerships, and joint-venture operations.
• Improve lead-generation and email workflows by focusing on measurable outcomes such as clicks, replies, engagement, and business impact rather than activity volume alone.
• Systematize operational processes such as content audits so quality standards become embedded in repeatable workflows rather than dependent on individual effort.
• Take ownership of the management and development of an existing internal product, including improving its systems and ensuring its continued effectiveness.
• Write, modify, test, and debug code when required, using AI-assisted development tools to accelerate implementation while maintaining technical quality.
• Work with APIs, integrations, automation platforms, CRM systems, reporting tools, and internal workflows to build practical solutions.
• Document systems, workflows, and processes clearly so they can be operated and maintained by others.
• Drive adoption after implementation, working with stakeholders to ensure new processes become part of normal day-to-day operations.
• Diagnose systems that are producing inaccurate, incomplete, or misleading results even when no obvious errors are visible.
• Continuously identify manual, inefficient, fragmented, or unnecessarily repetitive work and determine where systems or automation can create durable improvements.
• Collaborate directly with operational leadership and other stakeholders while working autonomously and making decisions with limited information.
• Requirements
• Demonstrated experience building and implementing operational systems, workflows, automations, integrations, or internal tools that people actively use.
• Strong hands-on experience with HubSpot beyond basic administration, including workflows, integrations, segmentation, CRM architecture, and operational automation.
• Ability to identify a business problem, determine what should be built, and independently turn the solution into a working system.
• Practical experience writing, modifying, debugging, or working with real code; AI-assisted development experience is expected.
• Experience building and deploying AI-powered workflows, tools, or automations that have been used in real production environments.
• Strong systems-thinking and problem-solving abilities, with the ability to identify root causes and design practical, scalable solutions.
• Experience working with automation and integration tools such as n8n, Make, Zapier, APIs, or comparable platforms is highly relevant.
• Familiarity with tools such as Claude, Claude Code, Google Sheets, Google Workspace, ClickUp, Looker, Vercel, or similar platforms is an asset.
• Ability to learn unfamiliar technologies independently without requiring extensive formal training.
• Strong organizational and project ownership skills, including the ability to manage multiple initiatives and keep projects moving without a traditional backlog.
• Ability to work effectively with limited supervision, make decisions under uncertainty, and communicate progress clearly in an asynchronous environment.
• Strong documentation and knowledge-transfer skills, with an understanding that successful implementation includes making systems maintainable and adoptable.
• Ability to collaborate directly with sales, account management, operations, leadership, and technical teams.
• Management experience can be useful, but direct people-management experience is not required.
• Comfortable working in an environment where AI is an integral part of daily workflows and where experimentation and rapid iteration are encouraged.
• Available for full-time contract work and able to maintain consistent overlap with the team's working schedule when required.
• Benefits
• Full-time contract position.
• Fully remote work, with the opportunity to work from anywhere.
• Async-first working environment designed to minimize unnecessary meetings.
• One standing weekly operations meeting, with additional calls determined by project needs.
• Significant autonomy and ownership over technical operations initiatives.
• Opportunity to work directly with senior operational and executive stakeholders.
• Exposure to a broad technical stack spanning CRM, automation, AI, analytics, APIs, and internal products.
• Opportunity to build systems from the ground up rather than simply manage predefined specifications.
• AI-first working environment with regular use of modern AI and coding tools.
• Compensation of $3,000–$4,500 USD per month, depending on experience.
• Opportunity to work on a wide variety of projects with visible operational impact.
• No direct-report management responsibilities, allowing the role to remain focused on hands-on building and implementation.

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How Jobgether works

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
• We appreciate your interest and wish you the best!
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