Sobre

About the Role We are seeking a Resident Services Manager to lead and scale resident-facing operations across a growing portfolio of single-family rentals. This role owns the full resident lifecycle-move-ins, renewals, collections, compliance, move-outs, and escalations with a focus on delivering a high-trust resident experience while protecting asset performance. You'll design and enforce SLAs, reduce bad debt, increase renewals and on-time payments, and act as the final escalation point for c…