Sobre

• The Pod Owner is the mini-ceo of the digital product, service, or capability
• that the digital product team builds and owns. The product owner will create,
• shape and own the digital vision and roadmap, prioritizing for agent and
• customer impact and business value to deliver Chubb’s product and coverage
• solutions digitally. Main responsibilities includes managing stakeholder
• expectations, leading the product to success through representing the voice of
• the customer, defining and prioritizing Team efforts; collaborating with Team
• members, including the development team and Agile Practitioner to develop,
• design, build and launch the product while also interfacing with other Team
• Owners across different digital transformation domains to ensure overall
• alignment

• QUALIFICATIONS

• * Lead solutions to overall success using input from the team, stakeholders and
• customers

• * Own the holistic team performance to business objectives and outcomes to
• deliver Chubb’s underwriting craftsmanship and expertise digitally

• * Balance cross-functional inputs to set direction for journeys and own the
• solution strategy that is shaped through the domains and the business

• * Work with business intelligence and process engineering partners to track and
• measure processes, solution progress and outcomes, using well defined KPIs
• that tie back to OKRs

• * Define, refine, and prioritize user stories/epics/tasks on a daily basis
• including leading interactions with other units

• * Own Team vision and set priorities to deliver impact to the customer as
• quickly as possible

• * Observe, learn about, contact and analyze end users of the solution, and
• clearly communicate the requirements to the team

• * Facilitate planning of Team sprints to reaffirm priorities and agree on
• business requirements

• * Create, maintain and prioritize the team backlog using input from the team,
• stakeholders and customers

• * Specify acceptance criteria for each user story and write acceptance tests

• * Facilitate release planning with stakeholders and participate in sprint
• meetings

• * Build and maintain relationship with the stakeholders

• * Coach development and design teams with detailed guidance during solution
• development

• * Integrate usability studies and research into solution requirements to
• enhance user satisfaction