Sobre

• As Head of Commercial – LATAM you will lead DLL’s commercial agenda in your
• Market and be accountable for translating DLL’s global commercial strategy into
• disciplined, profitable and customer-centric execution.

• You will own market commercial growth, partner outcomes, customer relationships
• and sales performance across relevant industries, segments, and channels.
• Working within the global commercial frame set by Group CCO, you will ensure
• your Market has the right commercial focus, industry specialization and
• execution discipline to grow sustainably while improving customer and partner
• experience.

• In this role, you will sit at the heart of DLL’s market-led operating model. You
• will report to the General Manager, LATAM, with a functional line to the Group
• CCO, and will work closely with Operations, Risk, Finance, Digital and HR to
• ensure commercial ambition is matched by execution quality, risk discipline,
• operational scalability and member capability.

• You will lead with a strong enterprise mindset: close to the customer,
• accountable for commercial outcomes, and committed to simplifying how DLL sells,
• partners and delivers. Success means building a commercially sharp organization
• that grows NBV, margin, non-interest income, CROIC and partner loyalty — while
• operating within clear global guardrails.

• Your Mission

• * Drive sustainable and profitable commercial growth across the Market, in line
• with DLL’s global strategy and local market priorities. 
• * Own the Market commercial strategy and translate it into clear execution
• priorities across customer segments, industries, partners and channels. 
• * Build, protect, grow and diversify key customer, vendor, dealer and partner
• relationships in the Market. 
• * Lead the Market commercial organization, including sales, account management,
• commercial support, marketing and related commercial capabilities where
• applicable. 
• * Implement DLL’s global commercial strategy locally, while ensuring
• market-specific opportunities are captured within agreed global guardrails. 
• * Strengthening industry and customer segmentation to ensure commercial
• resources are focused on the most attractive growth and profitability
• opportunities. 
• * Drive commercial performance across portfolio growth, NBV, CROIC,
• non-interest income and sales productivity. 
• * Partner closely with Operations to improve speed, quality, scalability and
• customer experience across commercial journeys.
• * Partner closely with Risk to ensure credit, structure, pricing and deal
• discipline are embedded early in commercial decision-making. 
• * Ensure clear handshakes between Market Commercial teams and Global CCO teams,
• including Strategic Partnerships, Program Management, Portfolio Management,
• Product Management and Product Development, M&A and Commercial Centers of
• Expertise. 
• * Engage in reviews of programs which programs are managed globally versus
• locally, and ensure local execution is aligned with the agreed program
• mandate. 
• * Support development of commercial talent, sales force effectiveness, and
• role-modeling of customer-centric behaviors. (Commercial Effectiveness)
• * Drive adoption of digital value propositions, commercial tooling and
• standardized ways of working to improve scalability and consistency. 
• * Foster a performance culture focused on accountability, customer outcomes,
• disciplined growth and collaboration across functions

• Skills and Capabilities Required

• * Senior commercial leadership experience in a market, country, regional or
• multi-segment business. 
• * Strong ability to translate strategy into commercial execution and measurable
• growth. 
• * Strong customer, vendor and partner relationship management capability. 
• * Solid financial and commercial acumen, including growth, margin, cost and
• profitability drivers. 
• * Ability to balance commercial ambition with risk discipline and operational
• feasibility. 
• * Experience leading sales or commercial teams in a complex or matrixed
• organization. 
• * Strong stakeholder management across Commercial, Operations, Risk, Finance,
• Digital and HR. 
• * Ability to work within global guardrails while adapting to local market
• realities. 
• * Strong understanding of customer segmentation, sales effectiveness, and
• partner management. 
• * Ability to simplify complexity and create clear priorities for teams. 
• * Strong people's leadership skills, including coaching, change management,
• capability building, and performance management. 
• * Customer-centric mindset with a strong focus on execution quality and
• long-term relationship value. 
• * Data-driven approach to performance steering and commercial decision-making.
• (CRM + Business Analytics)
• * Strong understanding of the asset valuation process and ability to maximize
• asset returns.
• * Alignment of sales and marketing to deliver the customer and partner value
• proposition for partners and DLL own brand.
• * Fluent English (required)
• * Spanish (preferred) 

• All members enjoy

• * Work-Life Balance: Flexible working, including hybrid, designed to support
• you at every stage of life.

• * Global and Inclusive Culture: A global and inclusive culture where your
• unique background and perspectives are valued.

• * Two volunteering days: Two working days to contribute to charities and your
• community. 

• * Comprehensive Benefits: Health, wellness, financial programs and industry
• leading holiday packages.

• * Professional Growth: Access to training, mentorship, tuition reimbursement,
• and career development programs tailored to your goals. 

• * Click this link [https://www.dllgroup.com/en/careers/benefits] to look at the
• benefits in your region.

• Choose Wellbeing

• At DLL, we recognize that investing in member wellbeing is essential for
• creating an inclusive and supportive work environment. This not only promotes
• personal and professional growth but also boosts productivity, engagement, and

overall success. We focus on the following

• * Supporting Members During Moments That Matter: We provide dedicated support
• resources to help you navigate significant events in your work, your
• lifestyle, and your personal moments.
• * Implementing Global Wellbeing Programs: We carefully select and implement
• programs that enhance our members’ experience.
• * Embedding Wellbeing in Everything We Do: We integrate wellbeing into all our
• practices and policies to ensure it is a fundamental part of our culture.

• Good to know

• * The selection process may involve an assessment.

• * For more information, please contact Juliana Achutti, Head of HR Latam via
• Juliana.achutti@dllgroup.com [Juliana.achutti@dllgroup.com]

• DLL is an equal-opportunity employer. We are committed to inclusive,
• barrier-free recruitment and selection processes and an inclusive work
• environment. 

• We’re dedicated to ensuring our hiring process is accessible to all. If you
• require accommodation at any stage, please inform your HR Partner.

• DLL, a great place to build your career

• DLL is a global asset finance company that partners with manufacturers, dealers,
• distributors, and end users to facilitate access to equipment and technology.
• Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries,
• offering financial solutions across various industries. We are also a 100%
• subsidiary of our parent company Rabobank, one of the world’s largest financial
• companies. Join our community of over 6.000 members from 75 nationalities! At
• DLL, our unique culture — shaped by our values (We put our customers first
• -Together we achieve more-You can count on me - I challenge myself and others to
• grow) and behaviors that define us — is at the heart of everything we do.

• We offer exciting job opportunities where you feel welcomed, respected and
• empowered to be your authentic self and share your best ideas. At DLL, we
• believe in the strength of our diverse perspectives and experiences, which make
• our global community thrive.

• You’ll receive competitive pay, generous benefits, health and wellbeing support,
• and manage your work-life balance through our hybrid working flexibility.

• Our global operations offer you a variety of development opportunities and we
• encourage you to take on new challenges across our departments, businesses and
• regions.

• Our company strategy emphasizes our commitment to sustainable business and
• making social impact is part of that as well. Together, we’ll “Partner for a
• better world” to make a positive impact. Joining DLL, means joining a company
• that consistently scores higher than the industry average in Employee Engagement
• surveys. This is also being acknowledged through many Great Place to Work
• certificates. People who work at DLL, like DLL. 

• Join us in Partnering for a better world!