Sobre

• This role is a partner operations analyst position within the GST - Global
• Servicing Team, in Global Network Partnerships (GNS). GST is a vibrant global
• team responsible for owning the servicing to Global Network Partnerships. 

• This role is responsible for supporting a range of Network Partner banks located
• in multiple countries across the world with operational servicing & some
• proactive initiatives and project support. The aim of this team is not just to
• provide great service but additionally to coach and train partner banks on how
• to become self-sufficient. Contact with the bank partner covers a broad range of
• “operational” aspects and therefore the servicing remit can cross many business
• functions, working with the Business, Marketing, Technologies, Fraud, Finance,
• Global Network Operations, Compliance & Policy teams, General Counsel’s Office
• amongst others.

• The individual should therefore be flexible, adaptable, calm under pressure, and
• have strong relationship management and communication skills in order to gain
• trust and credibility with our internal and external business partners. Time
• management, work prioritization, independent problem solving and ability
• leverage relationships with diplomacy, but, without direct authority is vital.
• They must be highly comfortable working as part of a multi-cultural team with
• colleagues located in different geographies including the Brazil, Mexico,
• Argentina, United States, UK and Malaysia. 

• At American Express, our culture is built on a 175-year history of
• innovation, shared values 
• [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
• Behaviors, and an unwavering commitment to back our customers, communities, and
• colleagues. From delivering differentiated products to providing world-class
• customer service, we operate with a strong risk mindset, ensuring we continue to
• uphold our brand promise of trust, security, and service.

• As part of Team Amex, you’ll experience our powerful backing with comprehensive
• support for your holistic well-being and many opportunities to learn new skills,
• develop as a leader, and grow your career. Here, your voice and ideas matter,
• your work makes an impact, and together, you will help us define the future of
• American Express.

• We back you with benefits that support your holistic well-being so you can be
• and deliver your best. This means caring for you and your loved ones' physical,
• financial, and mental health, as well as providing the flexibility you need to

thrive personally and professionally

• * Competitive base salaries
• * Bonus incentives
• * Support for financial-well-being and retirement
• * Comprehensive medical, dental, vision, life insurance, and disability
• benefits (depending on location)
• * Flexible working model with hybrid, onsite or virtual arrangements depending
• on role and business need
• * Generous paid parental leave policies (depending on your location)
• * Free access to global on-site wellness centers staffed with nurses and
• doctors (depending on location)
• * Free and confidential counseling support through our Healthy Minds program
• * Career development and training opportunities

• Offer of employment with American Express is conditioned upon the successful
• completion of a background verification check, subject to applicable laws and
• regulations.