Sobre

• Exceptional Hospitality Starts with You

• Picture yourself brightening someone’s day. When you join our Hotels team,
• that’s exactly what you’ll do every time you come to work! As a Manager on Duty,
• you’re not just overseeing hotel operations in the absence of the General
• Manager – you’re spreading the light and warmth of hospitality by delivering
• memorable experiences that make the stay for every guest.

• RESPONSIBILITIES

Here's what you'll do during a typical day

• * Manage daily hotel operations: Oversee the overall functioning of the
• property, including front desk, staffing, room inventory, guest service, and
• policy compliance
• * Delight our guests: Bring an upbeat and friendly attitude to all guest
• interactions, respond promptly to inquiries, and resolve any issues in a
• friendly, efficient manner
• * Assist across departments: Step in to support operational roles as needed,
• including bell service or front desk coverage during breaks or high-volume
• periods
• * Monitor the property: Conduct walkthroughs to assess safety, security, and
• service quality, addressing issues promptly
• * Facilitate team knowledge: Provide regular updates and training to ensure the
• team is well-informed of hotel offerings, services, and local attractions
• * Track and improve performance: Monitor guest satisfaction metrics (e.g.,
• SALT, Revinate), identify trends, and implement improvements as needed
• * Inspire and develop the team: Supervise and support team members, monitor
• performance, provide coaching, and foster a positive and productive work
• environment

• QUALIFICATIONS

• What It Takes to Make the Stay

• At Hilton, our core values define what it takes to succeed here and guide the

qualities we look for in every team member

• A passion for spreading the light and warmth of Hospitality. Acting with
• Integrity and always doing the right thing. Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes. A sense of Ownership and
• accountability. And a focus on the Now, bringing urgency and discipline to every
• moment, knowing it can make a lasting impact.

• Join an Award-Winning Workplace Culture

• At Hilton, we don’t just deliver exceptional experiences for our guests—we build
• an exceptional workplace for the Team Members who make it all possible. As a
• global leader in hospitality, we’ve welcomed more than 3 billion guests
• worldwide, all while staying true to our founding vision: to fill the earth with
• the light and warmth of hospitality.
• Our award-winning culture has earned us repeated recognition on the World’s Best
• Workplaces list by Great Place to Work and Fortune. With our suite of
• world-class brands [https://www.hilton.com/en/brands/],
• [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
• a company-wide commitment to providing the best stay for every guest, we’re
• setting new standards for the future of travel.
• Whether you’re starting your career or exploring something new, Hilton supports
• your journey every step of the way. Come for the job, stay for the career—and
• help us make every stay a little more magical.
• Curious about life at Hilton? Explore our Careers Blog
• [https://jobs.hilton.com/blogs] to see why we’re more than a great place to
• stay—we’re a great place to work. 

• How We’ll Help You Thrive

• At Hilton, the hospitality we’re known for doesn’t end with our guests. We
• proudly invest in our Team Members’ wellbeing, supporting you through all of
• life’s moments. When you join Hilton, our exceptional care extends to you with

unmatched perks and benefits, including*

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with
• room rates as low as $40 USD/night at our world-class hotels through our Go
• Hilton travel program

• Paid parental leave – Because family matters. We offer paid leave for eligible
• Team Members, including partners and adoptive parents

• Crisis concierge – In times of loss, our Crisis Concierge offers a single,
• compassionate point of contact for both practical support and emotional care

• Mental health resources – Your wellbeing comes first. Through our Care for All
• hub, we provide resources to help our Team Members to care for themselves and
• their loved ones. In many countries, eligible Team Members receive free
• counseling and support through our Employee Assistance Program (EAP).

• *Benefits availability may vary depending on Team Member’s location as well as
• terms and conditions of employment and are subject to the terms and conditions
• of each specific program/plan.