Sobre

• At Chase, we are passionate about creating memorable experiences for our clients
• and employees, making them feel welcomed, valued, and understood. We build
• lasting relationships by doing the right thing, exceeding expectations, and
• embracing diversity and inclusion. 

• As an Associate Relationship Banker in a Chase Branch, you will represent our
• brand and culture with the utmost hospitality, using the latest banking
• solutions and cutting-edge financial technology combined with friendly and
• attentive service. You will welcome and assist clients that walk into our
• branches using your financial knowledge to offer thoughtful solutions to help
• address their financial needs and make their lives easier, contributing to the
• success of the branch. 

• Job responsibilities
• * Put clients first and exceed their expectations - deliver attentive and
• friendly service, creating a welcoming environment.
• * Engage in clear, polite, consultative communication to help clients and build
• trust – ask questions and listen to understand, anticipate their needs. 
• * Assist walk-in and scheduled clients, both in person and over the phone, to
• build lasting relationships, understand financial needs, and tailor product
• and service recommendations. 
• * Educate and connect clients to technology solutions such as leveraging the
• Chase Mobile App, Chase.com, and ATMs to help them with their banking needs
• whenever, wherever, and however they want.
• * Learn products, services, and procedures quickly and accurately to
• effectively consult with clients about banking solutions, as well as
• collaborate with and connect them to our team of experts to help with
• specialized financial needs. 
• * Adhere to policies, procedures, and regulatory banking requirements.

• Required qualifications, capabilities, and skills
• * Ability to create memorable experiences for our clients – elevate the client
• experience. 
• * Excellent communication skills, both in person and over the phone, with
• proven ability to tailor features and benefits of products and services to
• clients with differing needs.
• * Ability to quickly and effectively resolve client issues with attention to
• detail – providing consistent client experience.  
• * Operate within established risk parameters/tolerances and meet
• internal/external risk and compliance obligations, including completion of
• required training.
• * High school degree, GED, or foreign equivalent.
• * Ability to work branch hours including weekends and some evenings.

• Preferred qualifications, capabilities, and skills
• * 1+ year of sales experience in Retail, Financial Services, or other related
• industries with proven success in establishing new clients, deepening
• relationships, and delivering results.  
• * College degree or military equivalent. 
• * Experience adhering to banking policies, procedures, and regulatory
• requirements.

• Dodd Frank/Truth in Lending Act

• This position is subject to the Dodd Frank/Truth in Lending Act qualification
• requirements for Loan Originators. As such, an employment offer for this
• position is contingent on JPMC's review of your criminal conviction history,
• credit report, information available through NMLS, and any other information
• relevant to a determination by JPMC that you demonstrate financial
• responsibility, good character, and general fitness for the position. Note that
• any felony conviction within the last seven years will disqualify you from
• consideration for this position. Your continued employment in this position
• would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan
• Originator requirements. 

• In addition, this position requires National Mortgage Licensing System and
• Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active
• employment with JPMorgan Chase, you will be required to either register on NMLS,
• or to update your existing registration as necessary to grant access to and
• reflect your employment with JPMorgan Chase. Your continued employment in this
• position with JPMorgan Chase is contingent upon compliance with the SAFE Act,
• including successful registration immediately after your start date, and timely
• completion of annual renewal and required updates thereafter. 

• Any information obtained during the registration, update, and renewal processes
• or through NMLS notifications may impact your employment with the firm. Any of
• the completed information you provide during the Chase on-line application
• process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please
• carefully review the information you provide to Chase for accuracy and
• consistency and with any current NMLS record, if applicable, before submitting.
• Further information about NMLS and registration requirements of registration can
• be found at:  https://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default
• [https://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default]
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FEDERAL DEPOSIT INSURANCE ACT

• This position is subject to Section 19 of the Federal Deposit Insurance Act. As
• such, an employment offer for this position is contingent on JPMorganChase’s
• review of criminal conviction history, including pretrial diversions or program
• entries.

• Chase is a leading financial services firm, helping nearly half of America’s
• households and small businesses achieve their financial goals through a broad
• range of financial products. Our mission is to create engaged, lifelong
• relationships and put our customers at the heart of everything we do. We also
• help small businesses, nonprofits and cities grow, delivering solutions to solve
• all their financial needs. 

• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions.  We also offer a range of benefits
• and programs to meet employee needs, based on eligibility. These benefits
• include comprehensive health care coverage, on-site health and wellness centers,
• a retirement savings plan, backup childcare, tuition reimbursement, mental
• health support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process. 

• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• opportunity employer and place a high value on diversity and inclusion at our
• company. We do not discriminate on the basis of any protected attribute,
• including race, religion, color, national origin, gender, sexual orientation,
• gender identity, gender expression, age, marital or veteran status, pregnancy or
• disability, or any other basis protected under applicable law. We also make
• reasonable accommodations for applicants’ and employees’ religious practices and
• beliefs, as well as mental health or physical disability needs. Visit our FAQs
• [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
• requesting an accommodation.

• Equal Opportunity Employer/Disability/Veterans

• Our Consumer & Community Banking division serves our Chase customers through a
• range of financial services, including personal banking, credit cards,
• mortgages, auto financing, investment advice, small business loans and payment
• processing. We’re proud to lead the U.S. in credit card sales and deposit growth
• and have the most-used digital solutions – all while ranking first in customer
• satisfaction.