AI Change Enablement & Communication Lead
Wsp Global
Santiago, Chile
•35 minutos atrás
•Nenhuma candidatura
Sobre
- About the Role
- Join WSP’s global journey to enable responsible and effective AI adoption across the organization.
- We are looking for an AI Change Enablement & Communication Lead to play a key role in driving adoption of AI capabilities by shaping how we communicate, enable, and support behavioral change across our teams.
- This is a highly visible, global role where you will work across functions and regions to ensure AI is understood, adopted, and used effectively throughout business.
- The Opportunity
- As the AI Change Enablement and Communications Lead, you will design and execute targeted change and communication strategies that address behaviors, barriers, and clearly articulate “why it matters” to the organization.
- You will be instrumental in translating AI capabilities into practical, human-centered messaging that supports real adoption and impact.
- Key Responsibilities
- • Develop and execute AI change enablement and communications strategies aligned with business priorities
- • Define key audiences, desired behaviors, barriers, and interventions to drive adoption
- • Own internal communications, including campaigns, announcements, leader toolkits, and recurring updates
- • Produce executive-level communication materials summarizing impact, progress, and next steps
- • Translate AI capabilities into clear, practical messaging and real use cases
- • Gather frontline feedback and continuously refine strategies based on insights
- • Promote responsible AI use, including awareness around privacy, confidentiality, security, and governance
- • Measure engagement and adoption through defined KPIs and adjust strategies accordingly
- • Facilitate workshops and enablement sessions across a distributed, global organization
- Skills and Qualifications
- Required
- • 5+ years of experience in change management, internal communications, digital adoption, or transformation enablement
- • Experience supporting technology, digital, or AI-related initiatives
- • Proven ability to design and execute structured change plans (audiences, behaviors, barriers, interventions)
- • Strong storytelling and communication skills, with experience developing multi-channel campaigns and leadership materials
- • Ability to operate at an executive level, translating complex topics into clear, actionable insights
- • Strong stakeholder management skills across multiple functions (IT, Product, HR, Communications, Legal, Business)
- • Data-driven mindset, with experience measuring adoption and iterating based on insights
- • AI fluency: ability to explain capabilities, limitations, and use cases in a practical and accessible way
- • Experience promoting responsible and safe use of technology
- • Strong facilitation skills in multicultural and distributed environments
- • Advanced English (Spanish or Portuguese is a plus)
- Preferred
- • Bachelor’s degree in Communications, Business, HR, Organizational Development, Marketing, or related field
- • Certifications such as Prosci, ADKAR, CCMP, PMP or similar
- Why this Role?
- • Opportunity to shape AI adoption at a global scale
- • High visibility with senior stakeholders and leadership teams
- • Work at the intersection of AI, people, and organizational transformation
- • Collaborate with multicultural, cross-functional teams across regions
- • Drive real impact in how technology is understood and used across the organization
- About Us
- WSP is a global leader in engineering and professional services. We are committed to innovation, collaboration, and delivering impactful solutions worldwide.
- This role is part of our broader transformation journey, where technology and people come together to shape the future of our organization.
- Apply Now
- If you are passionate about driving change, enabling people, and making AI accessible and meaningful across organizations, we encourage you to apply.
- #LI-VVB
- #Chile




