AI Change Enablement & Communication Lead

AI Change Enablement & Communication Lead

AI Change Enablement & Communication Lead

Wsp In Canada

Santiago, Chile

34 minutos atrás

Nenhuma candidatura

Sobre

  • About the Role
  • Join WSP’s global journey to enable responsible and effective AI adoption across the organization.
  • We are looking for an AI Change Enablement & Communication Lead to play a key role in driving adoption of AI capabilities by shaping how we communicate, enable, and support behavioral change across our teams.
  • This is a highly visible, global role where you will work across functions and regions to ensure AI is understood, adopted, and used effectively throughout business.
  • The Opportunity
  • As the AI Change Enablement and Communications Lead, you will design and execute targeted change and communication strategies that address behaviors, barriers, and clearly articulate “why it matters” to the organization.
  • You will be instrumental in translating AI capabilities into practical, human-centered messaging that supports real adoption and impact.
  • Key Responsibilities
  • • Develop and execute AI change enablement and communications strategies aligned with business priorities
  • • Define key audiences, desired behaviors, barriers, and interventions to drive adoption
  • • Own internal communications, including campaigns, announcements, leader toolkits, and recurring updates
  • • Produce executive-level communication materials summarizing impact, progress, and next steps
  • • Translate AI capabilities into clear, practical messaging and real use cases
  • • Gather frontline feedback and continuously refine strategies based on insights
  • • Promote responsible AI use, including awareness around privacy, confidentiality, security, and governance
  • • Measure engagement and adoption through defined KPIs and adjust strategies accordingly
  • • Facilitate workshops and enablement sessions across a distributed, global organization
  • Skills and Qualifications
  • Required
  • • 5+ years of experience in change management, internal communications, digital adoption, or transformation enablement
  • • Experience supporting technology, digital, or AI-related initiatives
  • • Proven ability to design and execute structured change plans (audiences, behaviors, barriers, interventions)
  • • Strong storytelling and communication skills, with experience developing multi-channel campaigns and leadership materials
  • • Ability to operate at an executive level, translating complex topics into clear, actionable insights
  • • Strong stakeholder management skills across multiple functions (IT, Product, HR, Communications, Legal, Business)
  • • Data-driven mindset, with experience measuring adoption and iterating based on insights
  • • AI fluency: ability to explain capabilities, limitations, and use cases in a practical and accessible way
  • • Experience promoting responsible and safe use of technology
  • • Strong facilitation skills in multicultural and distributed environments
  • • Advanced English (Spanish or Portuguese is a plus)
  • Preferred
  • • Bachelor’s degree in Communications, Business, HR, Organizational Development, Marketing, or related field
  • • Certifications such as Prosci, ADKAR, CCMP, PMP or similar
  • Why this Role?
  • • Opportunity to shape AI adoption at a global scale
  • • High visibility with senior stakeholders and leadership teams
  • • Work at the intersection of AI, people, and organizational transformation
  • • Collaborate with multicultural, cross-functional teams across regions
  • • Drive real impact in how technology is understood and used across the organization
  • About Us
  • WSP is a global leader in engineering and professional services. We are committed to innovation, collaboration, and delivering impactful solutions worldwide.
  • This role is part of our broader transformation journey, where technology and people come together to shape the future of our organization.
  • Apply Now
  • If you are passionate about driving change, enabling people, and making AI accessible and meaningful across organizations, we encourage you to apply.
  • #LI-VVB
  • #Chile